Privacy Policy
Privacy Policy for Elite Escapes Travel Limited
Effective Date: 28/12/2024
At **Elite Escapes Travel Limited** , we are committed to protecting your privacy and ensuring a safe online experience for all our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. By accessing or using the Website, you agree to the terms outlined in this policy.
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1. **Information We Collect**
We collect two types of information from users:
**1.1. Personal Information**
When you interact with our Website, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Billing address
- Payment information (credit card details, etc.)
- Travel preferences
- Account login credentials (if you create an account)
We collect this information when you:
- Make a booking or reservation.
- Sign up for newsletters or promotions.
- Complete a contact or feedback form.
- Register for an account.
- Communicate with us via email or other channels.
**1.2. Non-Personal Information**
We also collect non-personally identifiable information, which may include:
- Browser type and version.
- Device type (e.g., smartphone, tablet, computer).
- IP address.
- Geographic location (via geolocation services).
- Pages viewed on our Website and time spent on those pages.
- Referral source (e.g., search engine, social media).
This data helps us understand how users interact with our Website, improve our services, and enhance user experience.
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2. **How We Use Your Information**
We use the information we collect for various purposes, including but not limited to:
**2.1. To Provide and Manage Services**
- Process and confirm bookings or reservations.
- Provide customer support, answer queries, and resolve issues.
- Improve our products and services based on feedback and usage.
**2.2. Communication**
- Send booking confirmations, travel-related updates, and receipts.
- Respond to inquiries, requests, and support tickets.
- Inform you about new products, services, promotions, or news related to Elite Escapes Travel Ltd.
**2.3. Personalization**
- Tailor content, services, and offers to your preferences.
- Analyze user behavior to optimize the Website experience.
**2.4. Legal and Compliance**
- Comply with legal obligations, resolve disputes, and enforce agreements.
- Protect the rights, property, and safety of our users and the company.
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3. **Cookies and Tracking Technologies**
We use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal data about how you interact with our Website.
**3.1. What Are Cookies?**
Cookies are small text files stored on your device that help us remember your preferences and improve functionality.
**3.2. How We Use Cookies**
- To analyze Website traffic and trends.
- To remember login details and user preferences.
- To improve user experience on the Website.
**3.3. Managing Cookies**
You can control cookies through your browser settings. If you disable cookies, some features of our Website may not function as intended.
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4. **Data Sharing and Disclosure**
We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties for the following purposes:
**4.1. Service Providers**
We may share your personal information with third-party service providers who assist us in operating the Website, processing payments, and delivering services (e.g., booking systems, payment gateways).
**4.2. Legal Compliance**
We may disclose your information if required by law or to protect the rights, property, or safety of Elite Escapes Travel Ltd, its users, or others. This includes sharing information with law enforcement or government authorities in accordance with applicable regulations.
**4.3. Business Transfers**
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.
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5. **Data Security**
We implement industry-standard security measures to protect your personal data. These measures include encryption, firewalls, and secure servers to prevent unauthorized access. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
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6. **Your Rights**
Depending on your location, you may have the following rights regarding your personal information:
- **Access**: You have the right to request access to the personal information we hold about you.
- **Correction**: You can request to correct any inaccurate or incomplete information.
- **Deletion**: You may request that we delete your personal information, subject to certain legal exceptions.
- **Opt-Out**: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email.
To exercise your rights, please contact us using the details below.
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7. **Third-Party Links**
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
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8. **Children’s Privacy**
Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete that information.
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9. **Changes to This Privacy Policy**
We reserve the right to update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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10. **Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
**Elite Escapes Travel Limited**
[Insert Address]
Email: [Insert Email Address]
Phone: [Insert Phone Number]
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By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.
